Service Manager

Service Manager – Franchise Automotive Dealership

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities

• Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
• Monitor automotive repair/maintenance to prevent operational delays
• Work with service director to set departmental objectives
• Recruit, interview and train service staff
• Maintain daily sales and production records as prescribed by upper management
• Review and evaluate service sales performance
• Staff technical teams relative to production requirements
• Remain current on new products and changes to existing products
• Maintain department finances within parameters established by upper management
• Assure proper repair-order flow/maximize productivity
• Monitor/control all warranty activity to ensure compliance with policies and procedures
• Adhere to dealership policy on client vehicle care and operation
• Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
• Enforce OSHA requirements, procedures and regulations
• Conduct performance evaluations
• Participate in operational planning
• Maintain the facility and equipment
• Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Benefits Offered

• Medical
• Dental
• Vision
• 401(k) with Matching
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Employee Purchase Program

About Us

If you're looking for a position to make in excess of $120,000 and also has the opportunity to build a career with an automotive group, Koncept Automotive Group might be the right place for you. KAG currently has four dealerships and expected to have four more over the next two years. KAG's goal is to promote from with-in so advancement opportunties will be plentiful.

We offer an excellent benefits package and a great work environment. If you think you might be a fit for the position, simply apply and click "submit".